In the coming months, employers will be revisiting their "Work From Home" policies. In turn, employees will need to decide if they can align and readjust to their employer's updated policy. There are a lot of complexities to think through, both for employers and employees alike.
Forrester refocused on "agile content management" instead of "web content management". This change makes sense given the way people consume content today. Because consumers shift between channels when researching a brand or product, organizations need a back end that can support different end points (e.g. web, mobile, kiosks, voice assistants, etc).
